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Parksville, Canada

School: Professional Development Institute of Tourism Correspondence School

International Human Resource Management (E-learning)
Course Format: E-learning
Presents an overview of the diversity of the global hospitality industry. Contributing authors offer informed perspectives on human resources issues in 20 countries, representing North America, Europe, Asia, and Africa. Topics include labour market issues, legal and political environments, societal work values, and corporate cultures.
 

International Hotel Management (E-learning)
Course Format: E-learning
PDIT, in partnership with the Educational Institute of the American Hotel & Motel Association, offers the Departmental Specialization Certificate in Five key operational departments. Each of the Five specialization’s feature Four courses departmental specific plus a course on supervision in the hospitality Industry. Students enrolled in the International Hotel Management Certificate of Speci...
 

Planning and Control for Food and Beverage Operations (E-learning)
Course Format: E-learning
Helps your employees take charge of the complexities of controlling food, beverages, labour, and sales income. Covers standards determination, the operating budget, and income/cost control, as well as control systems, the basics of computers, and computer applications in planning and control functions.
 

Hospitality Industry Purchsing Management (E-learning)
Course Format: E-learning
This course teaches you how to buy major commodities and non-food supplies, ensuring the price and product quality that’s right for your property. Learn the how-to’s of dealing effectively with suppliers and master the managerial aspects of purchasing. You’ll discover how innovative purchasing techniques can contribute to profits, efficient operations, and guest satisfaction and learn how to tr...
 

Resort Management and Development (E-learning)
Course Format: E-learning
Your staff will learn how to increase your property’s share of the growing leisure and convention markets with the successful resort concepts contained in this course. Shows how to take advantage of the skyrocketing demand for "mini-vacations." Includes the concierge function, computer systems, and health club/spa facility management.
 

Security and Loss Prevention Management (E-learning)
Course Format: E-learning
Keep your staff informed about security issues, concerns and practices that affect your property on a daily basis. Cover the physical security of the property, asset protection, guest protection, security equipment, emergency management and procedures, OSHA requirements, and more.
 

Marketing of Hospitality Services (E-learning)
Course Format: E-learning
Teaches employees how to use proven marketing techniques to improve business. Clearly spells out how to develop, implement, and evaluate a marketing plan. Helps your sales staff identify and reach the customers you want by using marketing tactics specific to hospitality services.
 

Training and Development for the Hospitality Industry (E-learning)
Course Format: E-learning
Training is the key to keeping pace with the industry’s changing demands worldwide. Show your staff how to develop, conduct, and evaluate one-on-one and group training that will reduce turnover, improve job performance, and help your organization attain its goals. Contains a wealth of ideas that can be put to use right away!
 

Contemporary Club Management (E-learning)
Course Format: E-learning
Introduces you to the unique world of private club management. From crunching the numbers to providing impeccable service, this course explores the issues that today’s club managers face every day. Loaded with case studies, interviews with club managers and sample contracts.
 

Managing for Quality in the Hospitality Industry (E-learning)
Course Format: E-learning
This is designed to acquaint students with quality and leadership issues facing today’s hospitality industry. There are chapters on the Malcolm Baldrige National Quality Award, continuous improvement, quality service, power and empowerment, communication skills, goal setting, high performance teams, diversity, managing organizational change, and strategic career planning.
 

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