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Philadelphia, United States

School: Fast Lane Consulting and Education Services, Inc.

ITIL Foundation V3
Course Format: Classroom
This hands-on, instructor led, ITIL version 3 Foundation Certification training program introduces you to the fundamentals of IT Service Management as described in the IT Infrastructure Library. Accredited by ISEB, this course helps you prepare for the certification exam along with acquiring valuable insights from instructors who have actually managed IT operations and ITIL programs. This cours...
 

Execution Leadership Skills
Course Format: Classroom
This course covers the essentials for effectively organizing and leading projects. Execution Leadership Skills will help you gain a level of understanding on how to operate across hierarchical lines without authority, and how to work a network to deliver projects on time. In contrast to the traditional definition where a project is a series of actions toward an end-result with a start and a fin...
 

People Leadership Skills
Course Format: Classroom
This course covers the essentials for effectively leading people, with or without formal authority, across hierarchical lines. People Leadership Skills will help you gain a level of understanding of what you need to do and how you need to be to manage projects, lead change initiatives, and navigate through a political network. Course Content This 4-day instructor led course is intended to d...
 

SE Skills Implementation for SE and Sales Executives (Online)
Course Format: Online
SEskills/Mgr is a half-day instructor-led web-based Executive Workshop prior to SEskills training designed specifically for SE and Sales Managers. A vital objective of the workshop is that both pre-sales and sales management agree that the SE Skills Improvement Program is the right strategic approach and that they will lend unified support to the program. This is important considering that any ...
 

Sales Engineering Skills Project Managing the Solution Sale (On-site)
Course Format: On-site
SEskills is a two-day instructor-led on-site course which applies engineering principles to a proven Solution Sales Process. These best practices promote faster, repeatable, and predictable solution closures. SEs apply engineering principles to their own deals throughout SEskills. The SE chooses one of their own opportunities which is stalled or lost. SEstart, the SE Account Review Tool, is use...
 

Project Portfolio Management (On-site)
Course Format: On-site
Key concepts that an Attendee will learn from the presentation Financial role of the Project Portfolio Management Manager/Team How Project Portfolio Management can support executive management How budgeting impacts selection of the right projects Using uncertainty as a planning tool Planning for and measuring Business Value Course Content Project Portfolio Management (PPM) is o...
 

Critical Thinking (On-site)
Course Format: On-site
Critical vs. Non-Critical Thinking Why Critical Thinking is important Watch out for Deceptive Reasoning! Emotional Manipulation Non-Critical Thinking Styles Critical Thinking Styles On Becoming a Critical Thinker Recognizing and Evaluating Arguments Defining Arguments Presenting Ideas Powerfully Developing and Evaluating Explanations Explanations vs. Arguments Formulating Ex...
 

People in Projects: Foundation for Project Success (On-site)
Course Format: On-site
People are the ultimate source of project success and failure. This has been documented over and again in the CHAOS Study by the Standish Group. People, through unrealistic expectations, poor communication, lack of executive support, inadequate customer involvement and many other means are the usual cause of project failure. If we are to make our projects reproducibly successful, we must find s...
 

Software Requirements: Definition and Management (On-site)
Course Format: On-site
A clear understanding of the role of requirements in any software project The ability to apply the tools and techniques presented to a wide variety of software projects Insights into the importance of the "project ecosystem" Awareness of common challenges to requirements management Hands on experience with core requirements definition and management techniques
 

Managing Stakeholder Expectations (On-site)
Course Format: On-site
In the final analysis, our claim to project success depends largely on the degree to which we have met the expectations of our stakeholders. The importance of this topic is indicated by the inclusion of a new process in Version 4 of the PMBOK®, Managing Stakeholder Expectations (Process 10.4). It has become clear that mastery of the identification, management and satisfaction of stakeholder exp...
 

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