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School and training course in:San Jose, United StatesTotal 600 result(s).
School: Global Knowledge - United States Training Center(s): Arlington, Atlanta, Chicago, Dallas, Morristown, New York City, San Jose, United States
Tel.: 1-800-COURSES
9000 Regency Parkway, Suite 500
Cary, North Carolina 27518 USA Sun StorageTek 6140 Array (On-site)
Course Format: On-site
This course provides students with the information needed to install, configure,
and troubleshoot problems for the Sun StorageTek 6140 array and associated
expansion arrays.
What You’ll Learn
�Features, functions, and terminology of the Sun StorageTek 6140 array
�Customer benefits and requirements to migrate to/use the Sun
StorageTek 6140 array
�Architecture of the Sun StorageTek...
Sun Java System Identity Manager (On-site)
Course Format: On-site
Sun Java System Identity Manager is a complete, highly scalable solution for managing, auditing, protecting, sharing, and storing identity data. It helps ensure ongoing and sustainable regulatory compliance, role-based provisioning, data synchronization among multiple identity data stores, and end user self-registration. In this course, a follow on to Sun Java System Identity Manager: Deploymen...
System Administration for the Solaris 10 OS (On-site)
Course Format: On-site
This course gets you further engaged with the most efficient, secure, and reliable operating system ever built. This course gives you direct experience with the most essential system administration tasks in the Solaris 10 OS. You will be instructed in crucial system management skills including managing local disk devices, managing UFS file systems, installing and removing Solaris packages and p...
VERITAS Storage Foundation 5.0 (On-site)
Course Format: On-site
This course provides you with the essential information and skills to manage
disk storage using VERITAS Volume Manage (VxVM) and VERITAS File System
software.
What You’ll Learn
�Investigate Sun storage concepts and examine hardware configurations
�Explore data management concepts
�Install and initialize the Storage Foundation software
�Perform disk drive operations, such as crea...
VERITAS Volume Manager 4.1 (On-site)
Course Format: On-site
This course provides you with the essential information and skills to manage Sun disk storage arrays using VERITAS Volume Manager (VxVM) software. You will be introduced to the new 4.1 features and enhancements, installation, configuration of VxVM, and advanced administrative tasks.
The course also covers the VERITAS File System (VxFS) software product, including installation and configurati...
Cisco IPCC Enterprise PPDIOO (On-site)
Course Format: On-site
This course is a comprehensive 5-day course that emulates IPCC deployments
in the classroom and allows you to prepare for enabling the deployment of
real-world IPCC environments.
What You’ll Learn
�Convert business requirements into call flow design and scripts
�Develop IPCC scripts
�Produce standard reports
�Properly document configuration and scripting implementations
�Under...
IP Multimedia Subsystem (On-site)
Course Format: On-site
In a single weeklong class, you will thoroughly study the IMS, including relevant wireless access systems that are used by the IMS. You will begin by studying the systems surrounding the IMS to gain a clear vision of the big picture. Once you understand where the IMS fits into the PSTN, you will study the IMS architecture through a process of lecture and hands-on training. You will learn key IM...
Cisco Contact Center Express/Unified IP IVR Deployment (On-site)
Course Format: On-site
In this hands-on Authorized Cisco course, you will gain the knowledge and skills
needed to deploy the Cisco IP Contact Center Express product, including
deployment of IP IVR and IP ICD as a contact center solution. Tasks include
planning, installation, configuration, troubleshooting, and application creation.
What You’ll Learn
�Design and plan a contact center implementation of Cus...
VoIP Protocol Essentials (On-site)
Course Format: On-site
This detailed study of the H.323 architecture consists of lecture and hands-on
tasks, enabling you to understand what H.323 is and how it works. The lessons
in this course are clear, very technical, and always presented with hands-on
examples. In fact, the course is at least 60% hands on, so you can investigate
each lesson and confirm your understanding of RAS, H.225, H.245, and RTP.
What ...
Cisco ICM Product (On-site)
Course Format: On-site
In the first of two training courses for the Cisco Intelligent Contact Manager (ICM) system, you will learn to configure the ICM system and to create scripts and reports.
Begin with an overview of ICM, including terminology, features, functions, components, and capabilities - an excellent introduction for call center personnel who have day-to-day interaction with ICM.
Then, explore ICM co...
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