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Topeka, United States

School: Kaw Area Technical School

Customer Relations
Course Format: Classroom
This foundation customer relations training program equips all employees -- from the front line to the executive level -- with high-impact skills and strategies that result in visible improvements in service. It sets the stage for improving customer relations and building loyalty in your organization by providing proven methods for increasing teamwork, efficiency and productivity. Length: 8 to ...
 

Team Effectiveness
Course Format: Classroom
This program helps team members master the demanding new role required in organizations that want to expand the overall authority, decision-making responsibility, and involvement of employees. Issues addressed: Advantages of teaming, basic principles of teamwork, keeping teams on course, how to be an active participant, developing team plans, and raising difficult issues with your team. Each un...
 

Team Leadership
Course Format: Classroom
Team leadership gives managers, supervisors, team leaders, and facilitators the understanding and skills they need to lead successful teams and meet the demands of organizations that wish to expand team involvement, commitment, leadership responsibility, and productivity. Issues addressed: Challenge of leadership, motivation, expanding team capabilities, consensus, diversity, and forward thinki...
 

Frontline Leadership
Course Format: Classroom
Supervisors and managers are facing the challenge of their professional lives. They are struggling with issues and influences that place increasing demands on their time and talents. A good manager/supervisor must have the fundamentals of good supervision and be competent leaders. The Frontline Leadership Units build general supervisory skills as well as the basic of leadership behavior. The pr...
 

Publisher 2003
Course Format: Classroom
Publisher 2003 - 1 Day Upon successful completion of this course, students will be able to: Create a one-page publication Modify a publication’s layout and structure Edit content in a publication Format text Format pictures Identify the options for distributing a publication Prerequisites: Windows 2000, Windows XP, or equivalent knowledge
 

PowerPoint 2003
Course Format: Classroom
PowerPoint 2003 Level 1 - 1 Day Upon successful completion of this course, students will be able to: Manipulate an existing PowerPoint presentation Begin creating a presentation Format text slides Add tables to a presentation Chart data in a presentation Modify objects on slides Add images to a presentation Prepare to deliver a presentation Prerequisites: Windows 2000 or e...
 

Outlook 2003
Course Format: Classroom
Outlook 2003 Level 1 - 1 Day Upon successful completion of this course, students will be able to: Identify the components of the Outlook environment and compose and respond to a simple message Compose messages Use folders to manage mail Schedule appointments Schedule meetings Manage contacts and contact information Create and edit tasks Create and edit notes Prerequisites: W...
 

InDesign CS2
Course Format: Classroom
InDesign CS2: Level 1 - 1 Day Upon successful completion of this course, students will be able to: Manage the InDesign environment Deisgn documents Manage text Utilize colors, swatches, and gradients Manage transparency Utilize tables Prepare for handoff to a service provider Create Acrobat PDF files InDesignr CS2: Level 2 - 1 Day Upon successful completion of this course, ...
 

Illustrator CS2
Course Format: Classroom
Illustrator CS2: Level 1 - 1 Day Upon successful completion of this course, students will be able to: Create a logo using simple shapes Enhance logos Create logos using custom paths Create a logo with type special effects Create an advertisement Import body type Manage your creative assets using Adobe Bridge Illustrator CS2: Level 2 - 1 Day Upon successful completion of this ...
 

Dreamweaver MX 2004
Course Format: Classroom
This course is for prospective Web developers who want to design and develop Web pages with a WYSIWYG application, but who also have the ability to understand and work with the architecture and coding of Web pages. You will learn to take full advantage of Dreamweaver’s efficient interface for developing a static site with text, images, media, navigation elements, and forms. Prerequisit...
 

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