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Winnipeg, Canada

School: M.C. College

Hairstyling
Course Format: Classroom
MC College Group uses the Pivot Point Training System in its Hairstyling program. This renowned system is used worldwide and provides the latest in interactive instructional technology using full color textbooks in combination with live action DVD’s. Pivot Point’s educational philosophy is based on the principal of not only teaching the “hows�but also the “whys.�The “whys�are based on a beli...
 

Esthetics
Course Format: Classroom
The Esthetics Program is designed to provide students with the skills necessary to become a successful Esthetician. The program offers a necessary balance between classroom theory and hands on practical experience. The program combines instruction in traditional Esthetics treatments like Manicures, Pedicures and Facials with the latest in-demand Spa Therapies like Body Wraps, Stone Therapy Mass...
 

Fashion Design
Course Format: Classroom
This twelve-month program is designed to provide students with entry-level skills for careers in fashion design and apparel production. Students graduating from this program may be employed as: independent designers pattern drafters pattern graders merchandisers design assistants Students will also design and create their own collection by completion of the program. Their collecti...
 

Bookkeeping with QuickBooks
Course Format: Classroom
Course Outline: QuickBooks Set up Company Accounts Receivables/ Payables Source Documents Cheque Register Payroll Competency to be achieved: Upon completion of this section the student shall be able set-up and provide bookkeeping services to clients of small businesses, including a small amount of payroll.
 

Positive Mental Attitude
Course Format: Classroom
Course Outline: Positive Attitude Negativity How to avoid Emotional Leakage How to avoid Excuses Ownership & Responsibility Competency to be achieved: Student will learn how positive and negative comments or attitude can affect the working environment and how to handle certain situations that arise. How to take ownership & responsibility for problems & then deal with them?
 

Telephone Skills
Course Format: Classroom
Course Outline: How to answer the telephone How to determine customer needs Putting people on hold Dos and don’ts Email Etiquette Competency to be achieved: Upon completion of this section, student will be able to answer the telephone with professionalism, how long to put someone on hold for, proper email language and formats and they will be able to determine customers’ ...
 

Communication Skills
Course Format: Classroom
Course Outline: Communication Ways People Communicate Becoming a Better Listener Getting the Message Across Speaking Out Negotiations Body Language Competency to be achieved: Completion of this section, students will be able to listen intently, communicate effectively, understand body language and negotiate with confidence.
 

Irate Customers
Course Format: Classroom
Course Outline: Interaction with customer Dealing with Complaints Aggressive Clients Competency to be achieved: Students will learn how to deal with difficult customers and solve common situations that occur in their job.
 

Excel
Course Format: Classroom
This course is designed for computer users with limited computer and spreadsheet experience. It is designed to only introduce some of the more common features of Excel. Course Outline: Starting Excel Excel Program Screen Fundamentals Calculations Charting Formatting Graphics Competency to be achieved: Upon completing the excel course the participant will be able to create, ope...
 

Word
Course Format: Classroom
The course assumes that the participant has some familiarity with MS Window and Basic mouse operations. Microsoft Word is designated for Letters and Documents. Course Outline: File Edit Word Art Views Formats Fonts Tools Tables Headers/Footers Date and Time Inserts Competency to be achieved: Upon completion the participant will be able to create letters, documents, bus...
 

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