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Worcester, United States

School: Worcester Polytechnic Institute

Supply Chain Management
Course Format: Classroom
This course studies the decisions and strategies in designing and managing supply chains. Concepts, techniques, and frameworks for better supply chain performance are discussed, and how e-commerce enables companies to be more efficient and flexible in their internal and external operations are explored. The major content of the course is divided into three modules: supply chain integration, sup...
 

Operations Risk Management
Course Format: Classroom
perations risk management deals with decision making under uncertainty. It is interdisciplinary, drawing upon management science and managerial decision-making, along with material from negotiation and cognitive psychology. Classic methods from decision analysis are first covered and then applied, from the perspective of business process improvement, to a broad set of applications in operations...
 

Operations Management
Course Format: Classroom
This course provides students with a broad conceptual framework for evaluating operations management practices and understanding the major decisions made in operations and the connections of operations decisions to other functions. Concepts, techniques, and management tools related to the four major decision responsibilities of operations management, namely process, quality, capacity, and inven...
 

Negotiations
Course Format: Classroom
This course focuses on improving the student’s understanding of the negotiation process and effectiveness as a negotiator. Emphasizes issues related to negotiating within and on behalf of organizations, the role of third parties, the sources of power within negotiation, and the impact of gender, culture and other differences. Conducted in workshop format, combining theory and practice.This cour...
 

Interpersonal and Leadership Skills
Course Format: Classroom
This course considers effective interpersonal and leadership behaviors in technological organizations. Course material focuses on understanding, changing and improving our behaviors and those of others by examining our own practices and analyzing examples of leadership behaviors. The course also considers interpersonal and leadership behaviors in relation to teams, cultural diversity, and ethic...
 

Data Mining Business Applications
Course Format: Classroom
This course provides students with the key concepts and tools to turn raw data into useful business intelligence. A broad spectrum of business situations will be considered for which the tools of classical statistics and modern data mining have proven their usefulness. Problems considered will include such standard marketing research activities as customer segmentation and customer preference a...
 

Marketing and E-Commerce
Course Format: Classroom
This course discusses the tools and techniques being used today to harness the vast marketing potential of the Internet. It examines various Web-based business models for effectively and efficiently using the net as a strategic marketing tool for new products, market research, direct and indirect distribution channels, and marketing communications. The course considers both business-to- consume...
 

Global Technology Marketing
Course Format: Classroom
Extending technology to global markets requires an understanding of consumer behavior in different cultures, and effective management of risk and overseas infrastructures. This course addresses the issues associated with technology application in new markets and includes the following topics: consumer behavior differences in international markets and the implications for the marketing mix, cult...
 

Marketing of Emerging
Course Format: Classroom
This course focuses on the new product development process in high-tech corporations, from idea generation through launch. Topics include: understanding customer responses to innovation, engaging customers in the innovation process, developing the marketing mix for new products (product features and benefits, pricing, channel selection, communications), new product introduction timing and compe...
 

Information Security Management
Course Format: Classroom
This course will introduce CERT-CC’s five-step process for the management of information security, and is aimed at teaching managers how to create a solid enterprise-wide information security practice. This course is aimed at any student interested in gaining a managerial-level understanding of information security and practice. Readings, demos, lectures, case studies and real world events will...
 

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